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People & Service
Friendly yet Efficient
From the moment you step inside until the moment you leave; you will enjoy the friendly yet efficient service and total discretion of the Villa Magna staff. You will always feel that you are part of a family that understands your needs and desires.
The golden keys that our Concierge wears on their lapels is a sign of their professionalism, awarded by Les Clefs d’Or association. It also guarantees that our staff has been trained to the highest standards by the very best in the profession.
Our Concierge will be delighted to provide detailed information about the best restaurants, the most interesting exhibitions and fashionable boutiques in Madrid.
Ask for Manuel
The Villa Magna is proud that Manuel Pizarro, our Head Concierge, has been a member of staff for over 30 years. Manuel´s experience and knowledge have led him to become President of Les Clefs d’Or in Spain, an international benchmark in his profession. He and his dedicated team of Concierge are motivated by a genuine desire to serve. Their aim is to find an answer to your request, whatever it is that you require.